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Frequently Asked Questions
Find answers to the questions that are in your mind.
Quick Navigation
What is Veterian?
Veterian is a cloud-based web service to help the daily jobs of veterinarians like patients, vaccinations, visit (SOAP) records, payments, expenses, etc.
How can I use Veterian?
You can use Veterian for free without any restrictions by filling in the application form. We won't ask you any payment details. Click here to use free.
Why Veterian?
Veterian improves itself by getting feedback from its users, and shifts itself by the expectations and needs of users. Veterian has a "Common Development Area" to get suggestions of users and vote on these suggestions by other users.
Veterian is easy to use. It doesn't get you confused with complicated pages and systems. User experiences of Veterian is high level.
Are there any limits to add clients or pets?
There aren't any limits in Veterian. You can use all features, booking appointments, taking health records, keeping financial accounts without any restrictions.
Do I need to install Veterian on my computer? Can I use it on my mobile phone?
Veterian is a cloud-based web application. You can use it on your computer using a web browser with any operating system (Windows, Macos, Ubuntu, etc).
Additionally, Veterian is mobile compatible. You can use it on your mobile phone or your tablet without any installation from anywhere. You only need an internet connection.
How can I buy Veterian?
You can subscribe to Veterian anytime in the app after your trial account is created. If you have only a few days of your trial finish, you can subscribe and then continue using Veterian.
You can subscribe to Veterian anytime with your credit/debit card.
Is my data secure in Veterian?
Veterian never shares your data with third-party tools, people or else. Your information and data are totally safe, and It encrypts your personal data even in our database.
Veterian backs your data up every week. If we have any problems in our servers, we recover them back easily.
You don't lose your data when your computer breaks down, gets viruses, being formatted or any other hardware problems because there isn't any data on your computer. You can continue using Veterian after fixing problems on your computer or with a new device.
Veterian servers are certified with ISO/IEC 27001:2013. ISO/IEC 27001 International Information Security Management System, is an international framework that helps companies protect their financial data, intellectual property, and sensitive customer information.
Can I download all my backup to my computer, mobile phone, or any of my other devices?
You are able to download all your backup to your devices (computer, tablet, or phone) in Excel(xls) format. There is no restriction or limitation in this backup process. Whenever you want you can log in to the system and download all your backups.
How can I contact Veterian?
If you need to reach us in any case, you can send us an e-mail with the contact information below, call us by phone or reach us via Live Support.
You can reach us instantly from the Live Support line by clicking the blue box at the bottom right. We respond to you as soon as possible via Live Support.