Last Updated: October 10, 2025
Welcome to Veterian Software ("Veterian"). These Terms of Use ("Terms") govern your access to and use of Veterian's veterinary practice management software and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account or using Veterian, you confirm that you are a licensed veterinary professional or authorized representative of a veterinary clinic, and you accept these Terms in full. If you do not agree to these Terms, you must not use the Service.
Veterian provides cloud-based practice management software designed for veterinary clinics, including but not limited to:
To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Veterian reserves the right to verify your credentials and may request documentation confirming your veterinary clinic's legitimacy. We may suspend or terminate accounts that cannot be verified.
You agree to immediately notify Veterian of any unauthorized use of your account or any other breach of security. Veterian will not be liable for any loss or damage arising from your failure to comply with this security obligation.
Veterian offers a 14-day free trial period for new accounts. During this period, you may use the Service without charge. No credit card or payment information is required to start the trial. After the trial period ends, you must subscribe to a paid plan to continue using the Service.
Following the free trial, you may choose from available subscription plans (monthly or annual). All fees are exclusive of applicable taxes unless otherwise stated.
Subscription fees are billed in advance on a recurring basis (monthly or annually). You authorize Veterian to charge your provided payment method for all fees. All fees are non-refundable except as required by law or as explicitly stated in these Terms.
Veterian reserves the right to modify subscription fees with at least 30 days' advance notice. Continued use of the Service after the price change constitutes your acceptance of the new pricing.
Subscriptions auto-renew at the end of each billing cycle unless cancelled. You can cancel at any time from the Service's billing/settings page; cancellation takes effect at the end of the current billing period, and your access will continue until then.
Except where required by law, payments are non-refundable and there are no refunds or credits for partial billing periods or unused Services following cancellation.
Fees exclude taxes, levies, and duties. You are responsible for all applicable taxes, and where required, we may charge such taxes using your payment method.
You agree to:
You retain all rights to the data you input into the Service, including client information, pet records, medical data, and business information ("Your Data"). Veterian claims no ownership rights over Your Data.
By using the Service, you grant Veterian the right to collect, store, process, and use Your Data solely for the purpose of providing and improving the Service. Veterian will handle Your Data in accordance with our Privacy Policy.
Veterian implements industry-standard security measures to protect Your Data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect Your Data, we cannot guarantee absolute security.
Veterian performs regular backups of Your Data. You may export Your Data at any time through the Service's export features.
Veterian complies with applicable data protection laws, including GDPR where applicable. You are responsible for ensuring your use of the Service complies with all applicable laws regarding the collection and processing of personal data from your clients.
For data about your account and billing, Veterian acts as a data controller. For client and patient data that you enter into the Service, you are the data controller and Veterian acts as a data processor, processing such data only on your instructions. See our Privacy Policy for details.
The Service, including its software, design, text, graphics, and other content, is owned by Veterian and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.
Veterian and the Veterian logo are trademarks of Veterian. You may not use these trademarks without our prior written consent.
Veterian strives to provide uninterrupted access to the Service. However, we do not guarantee that the Service will be available at all times or free from errors. We may suspend or restrict access to the Service for maintenance, updates, or other reasons, with or without notice. Where practicable, scheduled maintenance will be announced in advance.
To the maximum extent permitted by law:
Veterian is a tool to assist veterinary professionals in managing their practice. You remain solely responsible for:
Veterian does not provide medical advice or veterinary services.
The Service may integrate with or contain links to third-party services (e.g., payment processors, SMS providers). Veterian is not responsible for these third-party services, and your use of them is subject to their respective terms and conditions.
You may terminate your account at any time through the Service settings or by contacting our support team.
Veterian may suspend or terminate your access to the Service immediately, without prior notice, if you:
Upon termination, your right to access and use the Service will immediately cease. You will have 30 days to export Your Data before it is permanently deleted from our systems.
Veterian reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time. We may also update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
You agree to indemnify and hold Veterian, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You acknowledge that the Service may contain proprietary and confidential information. You agree not to disclose any confidential information to third parties and to use such information only as permitted under these Terms.
By using the Service, you consent to receive electronic communications from Veterian, including emails about your account, service updates, and promotional messages. You may opt out of promotional communications at any time.
These Terms shall be governed by and construed in accordance with the laws of Turkey. Any disputes arising from these Terms or the Service shall be resolved in the courts of Izmir, Turkey.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Veterian regarding the Service and supersede all prior agreements and understandings.
Veterian's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without Veterian's prior written consent. Veterian may assign these Terms without restriction.
If you have questions about these Terms or the Service, please contact us:
By clicking "Register" or using the Veterian Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.