Customizable Notifications

Build reusable email and SMS templates and fine-tune timing, channels, and messaging so every client receives the right reminder at the right time.

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Personalized Communication at Scale

Take control of your client communication with Veterian's powerful notification template system. Create professional, personalized messages that automatically reach your clients through their preferred channels—SMS, email, or mobile app push notifications.

Whether you're sending appointment reminders, vaccination alerts, payment notifications, or wellness checkup reminders, our customizable templates ensure consistent, professional communication that strengthens client relationships and reduces no-shows.

Reusable Email & SMS Templates

Create professional notification templates once and reuse them across all your communication needs. Build templates for appointment confirmations, reminders, vaccination alerts, payment notifications, and more.

Each template supports dynamic variables like client name, pet name, appointment date, clinic name, and custom fields. Personalize every message automatically without manual editing, ensuring each client feels valued and informed.

Multi-Channel Delivery

Reach clients through their preferred communication channel. Send notifications simultaneously via SMS, email, and mobile app push notifications, or choose specific channels for different message types.

Track delivery status and open rates across all channels to understand which communication methods work best for your clients. Optimize your messaging strategy based on real engagement data.

Multi-Channel Notification Delivery

Smart Timing & Scheduling

Fine-tune when notifications are sent to maximize effectiveness. Set custom timing for different notification types—send appointment reminders 24 hours before, vaccination alerts 7 days in advance, or payment reminders 3 days after invoice date.

Schedule notifications to be sent at optimal times based on your clinic's hours and client preferences. Avoid sending messages during off-hours and ensure your communications arrive when clients are most likely to engage.

Personalization & Dynamic Variables

Make every message feel personal with dynamic variables that automatically populate client and pet information. Use variables like {client_name}, {pet_name}, {appointment_date}, {clinic_name}, and custom fields to create truly personalized communications.

Build templates that adapt to different scenarios—welcome new clients, celebrate pet birthdays, send seasonal wellness reminders, or acknowledge loyalty milestones. The flexibility to customize ensures your messaging always feels relevant and thoughtful.

Personalized Notifications

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